General Policy Information 2015
Rental rates are daily (8 hour), 24 hour, weekend, weekly and monthly. Special long term rentals may be negotiated.
We advise you to reserve rental equipment to ensure availability. A down payment of 50% is required on most reservations. The lessee is required to provide a credit card, drivers license or state identification card. In some cases security deposits may be required.
Damage Waiver Charge (DWC)
A damage waiver charge of 20% of rental is charged to cover accidental damage or breakage of rental equipment. DWC is optional and may be declined by the customer. Damaged or broken items must be returned. The DWC does not apply to missing items or damage from negligence.
Delivery and pick-up service is available for an additional fee. Deliveries are made to a convenient place close to the truck stop such as a loading dock, garage or driveway. A carry fee carrying will be charged for deliveries to areas such as the backyard or inside the building. A fee will be added for table and chair set up and take down. The customer is required to be present at the time of delivery. Deliveries will be made through-out the business day with no set time. In cases where a precise delivery time is required, please consult with a sales representative and delivery will be priced accordingly.
The rate for off hours labor is $45 per hour, with a two hour minimum per man.
All rental equipment is clean and ready to use. Please inspect all items upon receipt to ensure that they meet your requirements. Please return equipment clean.
China, glassware, flatware and other cooking equipment is subject to a cleaning deposit. Cleaning deposits are prepaid by the customer and returned when the item(s) are returned clean.
Cancellations must be made at least one week prior to the date of the event. Failure to do so may result in a restocking fee or the loss of deposit.